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Shipping Policy
We provide FREE STANDARD SHIPPING on orders over AUD $99, after all discounts applied. Otherwise, a AUD $13 of shipping fee will be charged.
Shipping Time
| Country | Shipping Time |
| Australia | 7-12 Business Days |
| New Zealand | 7-12 Business Days |
Additional Information
- Please note that shipping time does not include a warehouse processing period of 3-8 business days after we receive your payment.
- Please expect a delay in deliveries due to the parcel volume spike during peak seasons, customs-related issues, extreme weather, strikes, public holidays and inaccurate shipping information. We appreciate your patience and understanding in advance.
- Each country has its own customs policies. Please contact local customs for more information. If, in rare cases, import duties or taxes are charged, the customer is responsible for paying them.
Restrictions
- Please note that there are some restrictions such that our carriers can't ensure safe delivery. So please be sure to provide your address with specific details such as street number/building numbe/contact number/consignee's name.
- APO/FPO/DPO addresses in all countries are not supported.
- Unfortunately, we cannot ship to the following countries/regions:
Afghanistan, Åland Islands, Albania, Algeria, Angola, Anguilla, Argentina, Armenia, Aruba, Ascension Island, Belarus, Benin, Bermuda, Bolivia, Botswana, British Indian Ocean Territory, British Virgin Islands, Brunei, Burkina Faso, Burundi, Cambodia, Cameroon, Caribbean Netherlands, Cayman Islands, Central African Republic, Chad, Christmas Island, Cocos (Keeling) Islands, Colombia, Costa Rica, Curaçao, Cyprus, Ecuador, Egypt, Ethiopia, Falkland Islands, Faroe Islands, Fiji, French Guiana, French Polynesia, French Southern Territories, Gabon, Georgia, Ghana, Gibraltar, Greenland, Grenada, Guadeloupe, Guatemala, Guernsey, Guinea, Honduras, India, Indonesia, Iraq, Isle of Man, Jamaica, Jersey, Jordan, Kazakhstan, Kenya, Kosovo, Laos, Liberia, Libya, Liechtenstein, Madagascar, Malawi, Maldives, Mali, Martinique, Mauritius, Mayotte, Monaco, Mongolia, Montserrat, Mozambique, Myanmar (Burma), Namibia, Nepal, New Caledonia, Nicaragua, Niger, Norfolk Island, Pakistan, Panama, Papua New Guinea, Paraguay, Peru, Pitcairn Islands, Réunion, San Marino, São Tomé & Príncipe, Senegal, Seychelles, Sint Maarten, Somalia, South Africa, South Georgia & South Sandwich Islands, Sri Lanka, St. Barthélemy, St. Helena, St. Martin, St. Pierre & Miquelon, Sudan, Svalbard & Jan Mayen, Tajikistan, Tanzania, Togo, Tokelau, Tristan da Cunha, Tunisia, Turks & Caicos Islands, Turkey, Tuvalu, U.S. Outlying Islands, Uganda, Ukraine, Uruguay, Venezuela, Western Sahara, Yemen, Zambia, Zimbabwe
Tracking
Once your order is shipped, we will send you an email with the corresponding tracking number. You could track your order here by shipment tracking number.
Please allow 1-2 business days for tracking information to be available.
Contact
If you have any shipping-related inquiries, don't hesitate to email us at contact@mail.au.miniolie.com. We're always here to assist.
Company Info.
Guangzhou Xiaowandou Technology Co.,Ltd.
Unit 02, 15F, Building B2, No. 23 Xuanyue East Street
Haizhu District
Guangzhou Guangdong 510000
